Return and Exchange Policy

Return and Exchange Policy

At Maalik Tech, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help. Please review our return and exchange policy below:

1. Returns

Eligibility for Returns:

  • Items must be unused, undamaged, and in their original packaging.

  • Returns must be initiated within 14 days of receiving the product.

  • Proof of purchase (receipt or order confirmation) is required.

Non-Returnable Items:

  • Products marked as "final sale."

  • Gift cards and promotional items.

How to Initiate a Return:

  1. Contact us via WhatsApp at 0323-2151392 or email at support@maaliktech.com.

  2. Provide your order details and reason for the return.

  3. Our team will guide you through the return process and provide a return shipping address.

Return Shipping Costs:

  • Customers are responsible for return shipping costs unless the product is defective or incorrect.

2. Exchanges

Defective or Damaged Items:

  • If you receive a defective or damaged product, contact us immediately at 0323-2151392 or support@maaliktech.com. We will arrange for a replacement at no additional cost.

Exchange Process:

  • Exchanges are subject to product availability.

  • If the requested item is unavailable, you may choose to select a different product of equal value.

3. Cancellations

Order Cancellations:

  • Orders can be canceled before they are shipped. Contact us promptly to request a cancellation.

4. Contact Us

For any questions or assistance with returns or exchanges, please reach out to us:

Thank you for shopping with Maalik Tech. We appreciate your trust and strive to provide the best customer experience possible.