FAQ'S

Frequently Asked Questions (FAQs) – Maalik Traders

1. How do I place an order?

Simply browse our products, add your desired items to the cart, and proceed to checkout. You’ll need to provide your shipping details, choose a payment method, and confirm your order.

📩 Note: After you place an order, we’ll send a confirmation message via WhatsApp or email to verify your order before processing.

2. What payment methods do you accept?

We accept a variety of secure payment methods through trusted third-party gateways. All transactions are encrypted, and we do not store any card or bank details.

3. How can I track my order?

Once your order is confirmed and shipped, you will receive a tracking link via WhatsApp or email. You can also reach out to us at support@maaliktech.com to inquire about your order status.

4. What is your return policy?

We offer a 7-day return window from the date of delivery. The product must be unused, in original packaging, and include proof of purchase.

Returns are not accepted for:

  • Damaged items due to customer misuse

  • Items missing original packaging or accessories

  • Customized or special-order products

To request a return, email us at support@maaliktech.com.

5. When will I receive my refund?

Once your returned item is inspected and approved, your refund will be processed within 5–7 business days to your original payment method. Shipping charges are non-refundable, except in cases of defective or incorrect products.

6. Do you offer exchanges?

Yes, we offer exchanges for defective or damaged items. Please contact us within 48 hours of delivery if your product is faulty, and we’ll guide you through the process.

7. Do you deliver nationwide?

Yes, we deliver across Pakistan. Shipping time and cost may vary depending on your location. Tracking details will be shared once your order is dispatched.

8. How can I contact Maalik Traders?

We’re here to help!
📧 Email: support@maaliktech.com
📞 WhatsApp: [Insert your WhatsApp number here]

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